Additional details you may be curious about
Do I have to commit to a contract with your service?
No. There is no contract to sign, setup fees or cancellation fees. Our monthly/annually service is billed using recurring subscription.
Unlimited small tasks? Do you really mean it?
Absolutely. We will be happy to handle all small fixes and tasks for you, that can be completed within 30 mins (see plans). Anything beyond that would consider would be considered a complex task and outside of scope. For larger tasks, we recommend contacting us for a custom quote.
I have a long list of small tasks here and there. can you help?
Absolutely. That’s what we are here for! Simply send us an email with the tasks you need done, and our team will handle it promptly.
What if I want to change plans or cancel along the way?
No problem! We understand that your business needs may change and we are here to provide flexibility to change your plans anytime, whether if you want to upgrade, downgrade or even cancel. Simply shoot us an email and we will provide further instructions accordingly.
Do you support more than 1 site?
Each subscription plan is attached to 1 domain only. If you have 2 sites, you are welcome to sign up twice.
What’s usually the turn around time for each task?
Most tasks would be completed within 12 hours (if not, 24 hours max). If you request a task over the weekend, it will be handled first thing on Monday morning unless you deem it to be very urgent.
If you have any other questions, we’d be happy to answer them.